FAQ

To purchase product(s) online,
click on the ADD TO CART button beneath the product you wish to buy.
The products will then automatically move to the CART ICON on the menu bar next to Contact Us.
Click on the CART ICON which is the last icon after Contact Us to display your product details as well as the total cost of items bought.
Click on the CHECKOUT button, provide the requisite informations and submit your request for delivery to be made.

Deposit GHC100 or more on delivery day and get any of our products for formal or informal occasions. For a single purchase, you have within 30days to settle the balance. The 30days starts counting two days after the product has been received.

Once your cart is submitted, Rois Ventures would be notified with your details. We will follow up with a call enquiring for your location, jacket size or waist size etc. Within 48hrs you should receive your product at your doorstep.

The buyer has the right to examine the goods upon receipt, and has two (2) days in which to notify Rois Ventures of any claim for damages based on the conditions,grade,quantity or quality of the goods. Such notice must specify in detail the particulars of the claim. Failure to provide such notice within the requisite time period constitutes irrevocable acceptance of the goods.

On delivery day before claiming the item, the buyer will fill a KYC form and make payment.

Delivery is made worldwide

For customers outside the Greater Accra Region, on hire purchase, you are required to provide us with the contact of a family or friend, and we would transact with the person on your behalf. However, if payment is to be made outright, there is no need of a contact person here in Accra. You only have to pay for it to be delivered.